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Services |
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Services - Customer
Relationship Management |
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Customer Relationship Management
For companies in
all industries, the task of finding, acquiring
and retaining customers is a bigger challenge
than ever before. Businesses must make the most
of information available via customer interactions
by systematically obtaining, maintaining and sharing
it across all customer touch points. To maximize
returns from their customer relationships, and
the customer information they acquire, many organizations
are adopting industry-accepted business models
and best practices.
However, ensuring
a successful CRM Implementation requires extensive
knowledge of the industry, and technology solutions
available in the market
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SoftCore's
CRM implementation expertise helps customers extract
maximum value from CRM investments and make the
most of customer interactions and relationships.
We can help you adopt appropriate industry-specific
CRM best practices, which can be incorporated
into custom-built applications, scalable packaged
applications and hosted solutions.
Most of all,
we help you navigate through the technical and
organizational challenges for CRM implementation
to speed time-to-value – a key concern for
any customer-focused organization.
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SoftCore
has CRM implementation expertise in diverse industries
— including high-tech and manufacturing,
consumer goods, telecommunications, insurance
and financial services — to execute CRM
initiatives. As a result, we give our CRM clients
the advantages of:
domain experience
1)strong relationships
with leading CRM solution vendors.
2)proven deployment and change management methodologies
suite of in-house tools.
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Our value-added services
include:
1)Enterprise CRM Consulting
2)Implementation
3)Integration
4)Upgrade and Migration
5)Application Care. |
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